rupiah123Privacy Policy
This page describes what data we collect when you use rupiah123 and how we keep that data protected. We collect information necessary to operate our platform securely, process your deposits and withdrawals, verify your identity, and comply with anti-money-laundering regulations. We do not sell your data to third parties, and we implement industry-standard encryption and access controls to safeguard your information.
Our privacy practices reflect our commitment to transparency. We explain what information we need, why we need it, who has access to it, how long we store it, and what rights you have over your data. If you have questions about our privacy practices or how your data is used, our support team can provide additional clarification.
By using rupiah123, you acknowledge that you have read this privacy policy and agree to our data practices outlined below.
Data We Collect on rupiah123
We collect information in several categories. First, account information: your full name, email address, date of birth, phone number, and residential address. We require this information to verify your identity and comply with regulations. Second, identity documents: a national ID (KTP) and proof of address (utility bill, bank statement, or equivalent). These documents are stored securely and are required before you can deposit funds.
Third, payment information: the payment method you use to deposit (e-wallet account, bank account details, QRIS identifier). We do not store full credit card numbers or bank passwords — we collect only the information necessary to process your transaction. Fourth, transaction history: records of all deposits, withdrawals, wagers, and wins. We maintain this information for regulatory compliance and to help resolve disputes.
Fifth, account activity: login timestamps, IP addresses, device information, and game play history. We use this data to detect fraudulent activity, prevent account abuse, and improve our platform. Sixth, communications: emails and chat messages between you and our support team. We retain these for dispute resolution and service improvement.
How We Use Your Data
We at rupiah123 use your data for the following purposes. First, account management: we use your information to open your account, verify your identity, and manage your profile. Second, payment processing: we use payment information to process deposits and withdrawals via e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking. Third, regulatory compliance: we use your data to comply with anti-money-laundering regulations, tax reporting requirements, and other legal obligations.
Fourth, fraud prevention: we analyse your account activity to detect and prevent fraudulent transactions, duplicate accounts, and policy violations. Fifth, customer support: we use your information to respond to your inquiries, resolve disputes, and provide account assistance. Sixth, platform improvement: we use aggregated and anonymised data to improve our live-dealer studios, sportsbook offerings, slot games, and esports markets.
We do not use your data for marketing purposes without your explicit consent. We do not sell your information to third parties. We share your data with payment processors, compliance partners, and service providers only when necessary to provide our service or comply with law.
Third-Party Service Providers and Data Transfers
We at rupiah123 use third-party service providers to operate our platform. Our servers and databases may be located outside Indonesia — in Singapore, Malaysia, or other jurisdictions. When we transfer your data internationally, we implement safeguards such as encryption and contractual obligations to ensure your data remains protected.
Our payment processors (handling local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank transfers) receive your payment information to process transactions. These processors are regulated financial institutions with their own privacy policies. Our identity verification partners receive your KYP and address documents to confirm your identity. These partners do not store your documents longer than necessary to complete verification.
Our analytics partners may receive aggregated, anonymised data about platform usage to help us understand traffic patterns and improve our live-dealer experience. This data does not include your personal information or account details.
We at rupiah123 protect your data with encryption, restricted access, and clear contracts with every third party that touches your information.
Data Retention and Deletion
We at rupiah123 retain your data as long as necessary to provide our service and comply with legal requirements. Account information and transaction history are retained for at least 5 years to satisfy anti-money-laundering and tax reporting obligations. Identity documents (KTP, address proof) are retained only as long as needed to verify your account — typically a few weeks after successful verification — then securely deleted.
If you close your rupiah123 account, we retain your transaction history and identity verification records for the retention periods required by law. We do not delete this data on request unless you are a minor or a special circumstance applies. If you wish to request data deletion or correction, contact our support team.
Communication records (emails, chat logs) are retained for at least 2 years to help resolve future disputes. After this period, we gradually delete older communications unless they are relevant to an ongoing dispute or legal obligation.
Your Rights and Contact Information
You have the right to access the personal data we hold about you. You can request a copy of your account information, transaction history, and identity verification status by contacting our support team. We will provide this information within a reasonable timeframe, typically a few business days.
You have the right to correct inaccurate information. If your account information is incorrect — for example, your address has changed or your email is wrong — contact us and we will update your records. You also have the right to request that we stop using your data for certain purposes, such as marketing communications (though we do not send marketing without your consent).
Our support team is available via email and live chat. We respond to privacy inquiries in English and regional languages. If you have concerns about how we handle your data or believe your privacy has been violated, contact us immediately. We investigate all privacy concerns and take appropriate action to protect your information.
We at rupiah123 operate from a jurisdiction outside Indonesia. This privacy policy is governed by the laws of that jurisdiction. If you have legal concerns about our data practices, you may contact us or seek legal counsel familiar with data protection laws in both your jurisdiction and ours.
Cookies and Technical Data
Our rupiah123 platform uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and understand how you use our site. We use two types of cookies: essential cookies (required to operate the platform) and optional analytics cookies (to improve user experience). You can disable non-essential cookies in your browser settings, though this may affect your ability to use certain features.
We collect technical data including your IP address, browser type, device model, and operating system. This data helps us detect fraud, optimise platform performance, and troubleshoot technical issues. We do not link this technical data to your personal identity without a legitimate security reason.
We at rupiah123 believe that transparent data practices build trust. This privacy policy reflects our commitment to protecting your information while operating our platform fairly and legally. If you have further questions about our privacy practices or how your data is used, please contact our support team.